Ways to pay

Find out about the different ways that you can pay your rent.

Your home

It is important that you pay your rent on time and there are a number of ways that you can do this.

Direct debit is the preferred choice for many of our residents, because:

  • You have control
    You choose when to pay, and you can cancel at any time
  • Your peace of mind
    Payments are automatic, so there's less chance of missing a payment
  • Helps you manage your money
    You know how much money is coming out of your account


Allpay is a payment system used by lots of housing associations and their residents to pay their rent.

You'll need a payment reference number (the 19-digit number on your rent card), and a credit or debit card. if you can’t find this, then you can use your name and address.

Other ways to pay

  • SMS text message (takes you to the allpay website)
  • Swipe card use your swipe card at any Post Office or Paypoint outlet.


Trouble paying your rent?

It is important that you pay your rent on time as failure to do so could result in you losing your home. 

If you are having trouble paying your rent please get in contact with us as soon as possible. We have a dedicated Welfare Advice team who will be able to assess your situation and advise you on support and benefits that you may be entitled to. You can find out more about our Welfare Advice services here.

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