Welfare Advice

Our expert team of advisers are here to support you.

Contact Centre
Not found what you are looking for?

020 8319 8870


Our team of welfare advisers can offer you free support and advice. We’ll tell you what benefits you’re entitled to and help you with any applications.


Our areas of support include the following:

  • Universal Credit
  • Personal Independent Payment (PIP)
  • Disability Living Allowance
  • Carers Allowance
  • Housing Benefit
  • Council Tax
  • Appeals and mandatory reconsiderations
  • Spare Room Subsidy (bedroom tax)
  • Budgeting advice
  • Discretionary Housing Payments (DHP)


We can also help you understand and respond to any letters you receive about benefits.


Rent arrears

If you’re struggling to pay, or falling behind with your rent, we’ll tell you if you’re eligible for any benefits. We can also help you contact your Charlton Triangle Incomes Officer to set up a payment plan to repay the rent you owe.


Additional services

The New Leaf Advice Centre also offers a range of other in-house services, which we can refer you to. These include the following:

  • Reiki
  • Live well
  • Counselling
  • Debt advice


Occasionally, we may need to point you in the direction of other organisations, to make sure you’re getting all the support you’re entitled to.


To book an appointment, call us on 020 8319 8416.


Frequently asked questions

Visit our office

You can drop-in to our office at 124a Blaker Court to ask for more information and book appointments. 

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